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Freshchat

Accelerate Real-time Conversational Support with Freshchat
In the digital age, relationships are continuous and always online. Freshchat powers your business with intuitive and intelligent conversations.

With Freshchat, Businesses Have:

  • Saved 30%** in overall support costs
  • Decreased resolution time by 80%
  • Improved agent efficiency by 3x
  • Increased chat-driven revenue by 40%

Reach Customers on Their Favorite Messaging Apps

  • Messaging offers higher response rates and customer satisfaction than email or phone.
  • Unify messaging channels to reach customers on your website, in-app, and across digital platforms like WhatsApp, Apple Business Chat, Google Business Messages, SMS, and more.
  • Use Freshchat to connect with any messaging app and manage all conversations from a single inbox.
Reach-Customers

Future-proof Your Customer Service with Chatbots

  • Build bots that detect intent and manage conversations using a powerful no-code builder.
  • Deploy chatbots on messaging channels, apps, or your website effortlessly.
  • Seamlessly transfer conversations to live agents with just one click. - Integrate your custom chatbots with Freshchat using our conversation APIs.
Future-proof

Transform Support Experience with Conversational LiveChat

  • Enable real-time interactions between customers and agents to resolve complex issues quickly.
  • Proactively engage site visitors with messages, images, GIFs, and videos.
  • Access full chat histories to provide context and speed up responses.
Transform-Support

Transform customer engagement with Freshchat. Start enhancing interactions!

Explore Key Features

leverage AI-powered chatbots for 24/7 customer engagement and enhance satisfaction with real-time chat. Boost team collaboration with private notes, team chat, and conversation assignments.

01

AI-powered-chatbots

Utilize AI-powered chatbots to handle common queries, streamline support, and ensure 24/7 customer engagement.

02

real-time-chat

Engage with website visitors instantly through real-time chat, providing timely responses and enhancing customer satisfaction.

03

Enhance team collaboration with features like private notes, team chat, and conversation assignments, ensuring seamless internal communication.

Trusted by Leading Brands

A Global Technology Hub for Your Business Needs

Kambaa offers a comprehensive portfolio of market-leading solutions and continuously explores new innovations. Ready to take your business to the next level? Let’s innovate together!

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Trusted by Leading Brands

Superior Integration

  • Freshchat integrates natively with the Freshworks suite and third-party apps, offering over 1,000 apps to enhance your engagement.

Transparent Pricing

  • Freshchat provides feature-rich tools with AI-powered bots and robust integrations, available in multiple pricing tiers to suit any budget, with no hidden costs.

Faster Implementation and 24/7 Support

  • Enjoy 30 hours of free consultation for optimal Freshchat implementation and access 24/7 support to resolve any issues promptly.
  • Start delivering faster, more effective support with Freshchat. Begin your free trial today.

Why Kambaa?

We are professional consultants with experience in transforming, innovating and optimizing processes through the implementation of software solutions.

Installation-Support Installation-Support

Installation Support

Our team of certified technicians offers comprehensive assistance throughout the installation phase, tailoring solutions to meet your team's exact requirements.

Strategic-Consulting Strategic-Consulting

Strategic Consulting

We thoroughly assess and comprehend our clients' needs to deliver optimal digital solutions, offering guidance and support at every stage from pre- to post-installation.

Tailored-Solutions Tailored-Solutions

Tailored Solutions

We offer customization services to align the functionality and aesthetics of the software with the unique demands of your
business.

Increase your Possibilities

Freshworks products

Freshsales
freshsales

A pivotal solution for sales and marketing, this advanced platform facilitates enhanced transactions. It tracks email engagement metrics, analyzes customer behavior, and automates personalized campaigns. It simplifies prospecting and task automation, driving lead nurturing and operational optimization.

Freshmarketer
reshmarketer

Gain valuable customer activity insights to refine your marketing channels. Pinpoint high-potential leads and deliver personalized messaging for maximum impact. Leverage multichannel marketing automation capabilities to execute data-driven campaigns that effectively nurture prospects and convert leads into loyal customers.

Freshsales
freshdesk

Elevate your IT Service Management (ITSM) capabilities with Freshservice. Automate manual processes, enabling swift response to alerts, and driving operational efficiency. Boost employee productivity while supporting business scalability through streamlined implementation . Leverage this powerful tool to deliver superior ITSM consistently.

FAQ's

Freshchat seamlessly integrates with various tools, including CRM systems, help desk software, and marketing automation platforms, to ensure smooth workflow and data consistency.

Yes, Freshchat supports AI-powered chatbots that can handle routine queries, guide customers, and seamlessly transfer conversations to live agents when needed.

Absolutely. Freshchat offers scalable solutions that cater to businesses of all sizes, with flexible pricing plans to meet the needs of both small and large enterprises.

Freshchat supports a wide range of messaging channels, including websites, mobile apps, WhatsApp, Apple Business Chat, Google Business Messages, SMS, and more, unifying all communications in one inbox.

We're Here To Help

Do you have a question or are you interested in working with us?

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